Privacy Policy

By using this Website www.cherry-ontop.co.za (hereinafter the “Website”), you confirm that you understand and agree to be bound by the terms and conditions of this Privacy Policy. The headings used in this Privacy Policy are included for convenience only and will not limit or otherwise affect the policy. If you do not accept the terms of this Privacy Policy, you are directed to discontinue accessing or using the Website or any products obtained from it with immediate effect.

Changes to this policy

We reserve the right to update, modify, change or replace this Privacy Policy or any part thereof at any time, without notice. Changes and clarifications will take effect immediately upon their posting on the website. You can review the most current version of the Privacy Policy at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

If our business, online shop or Website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Our information

This Website is owned and operated by Roxanne Gerber at Cherry on Top. Cherry on Top is a private bakery in Grahamstown that makes baked treats including but not limited to cakes and cupcakes. Cherry on Top can be contacted via email at info@cherry-ontop.co.za or telephonically at 0741654343.

INFORMATION WE COLLECT

Non-Personal Information

Non-personal, anonymous, information and data about usage and service operation, not directly linked to a specific person, may be collected.

Aggregate Information

Pages viewed, IP (Internet Protocol) addresses, referral data are all examples of aggregate information which your computer provides to us when using/accessing this Website.

Log Files

Every time you access a page on this Website, www.cherry-ontop.co.za may store data about these events and your IP address in a log file. Cherry on Top may use this information to analyse trends, administer the Website, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

Personal Information

www.cherry-ontop.co.za uses personal information such as your name, email address, contact number, address, user IDs and Website shop account information to provide you with goods and/or services. The personal information is gathered necessarily so that you may be able to place an order, submit a request, access information, subscribe to mailing lists, provide feedback/reviews or sign up for events.

Media

You may upload images along with your enquiry on our contact form. We will use this media for customer service purposes only. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

Cookies

We use “cookies” as these enable us to improve user experience and interactivity with this Website. Should you wish to disable or reject cookies, you may do so from your browser but this may prevent access to certain webpages on this Website, certain functions of our Website may not work properly, and you may be unable to use those services that require registration.

If you have an account for our online shop and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

HOW WILL YOUR INFORMATION BE USED

When you purchase something from us or fill in our contact form, we collect the personal information (such as your name, address and email address) as part of the buying and selling process. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our shop, new products and other updates. Your information will be used to offer or provide services that support the activities of Cherry on Top, to respond to your enquiries, to send quotations, analyse trends, or to provide you with electronic newsletters, invitations to events, marketing material, announcements, surveys or other information. When accessing www.cherry-ontop.co.za your personal user information may be tracked in order to provide you with products and/or services. Information provided by you through our contact form and online shop is used to create a customer profile to fulfil any current and/or future orders or requests. By providing us with your personal information, you expressly consent to our storing, processing, and distributing of such information for the above-mentioned purposes. We collect and use images that you upload for customer service purposes so that we can generate a quotation or fulfil your order.

Consent

When you provide us with personal information to complete a transaction, place an order, or arrange for a delivery, you imply your consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no. If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, at anytime, by contacting us at info@cherry-ontop.co.za

Information Sharing and Disclosure

Reasonable steps are taken to maintain the security of the information as listed above. However, we reserve the right to release personal information where compelled to do so by law, where we reasonably believe there to be illegal activity, if you violate our Terms and Conditions and where we can be expected to try and protect our systems and/or business. Please note that our employees will have access to personal information under confidentiality.

Some WordPress plugins on this website may pass data, including personal information, to external servers to process. We only use WordPress plugins and themes that are hosted by WordPress.org. WordPress.org’s guidelines clearly prohibit tracking users without their explicit informed consent.

Access to and Accuracy of Information

All information submitted to us can be verified and/or changed. In order to do this, please contact us on info@cherry-ontop.co.za. Please note that reasonable steps will be taken to verify your identity before effecting such change, verification or correction.

Security

Various means are used to protect the Information provided by users on this Website but we cannot guarantee that this information will not be intercepted, altered or misused. The responsibility rests with you to ensure that your computer is adequately secured and protected against malicious software and individuals. We will not assume liability for the interception, alteration, use or misuse of the information you provide. You alone are responsible for maintaining the secrecy and security of your personal information. Should you suspect that we or you have had a security breach, please advise us immediately by contacting us on info@cherry-ontop.co.za detailing the time and nature of the breach and steps you have taken to minimise the effect of such breach.

Links to Third-Party Sites

The www.cherry-ontop.co.za Website may provide links to third-party Websites for the convenience of our users, participants and/or members. If you access these links, you will leave the www.cherry-ontop.co.za Website. Cherry on Top does not control these third-party Websites and cannot confirm that the policies and practices of these third-party sites will be consistent with this Privacy Policy. Other Websites may collect or use personal information about you in a manner different from that described in this document. Therefore, any link you follow from this Website, should be used with caution and at own risk. We are not responsible for the privacy practices of other sites and we encourage you to familiarise yourself with the privacy policies of any and all Websites.

WooCommerce

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall. Please take a look at WooCommerce’s privacy policy here.

Contact form

By using our contact form, you are required to submit your name, your email, date of event, type of event, and your enquiry, as well as other optional information. We process and use this information for customer service purposes, and will store this information indefinitely. The contact form plugin does not collect or use this information.

Opting Out

We keep your information indefinitely because we need it for future reference. If you want your information to be removed from our database, please contact us. You will at all times be given the option to opt out from receiving newsletters, announcements, surveys and any other information in relation to the activities of this Website. This can be done by following the directions in the relevant correspondence or by contacting us on info@cherry-ontop.co.za

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@cherry-ontop.co.za

Destruction/Deletion of Personal Information

All Personal Information which has become obsolete, in the sole and absolute discretion of us, shall be deleted by us from our records and/or destroyed.

Governing Law and Jurisdiction

This Privacy Policy will be governed and construed by the laws of the Republic of South Africa and all visiting this Website submit to the exclusive jurisdiction of the South African courts.

Click here if you are looking for Cherry on Top’s Terms & Conditions